WHAT WE BELIEVE
At EV Hotel, our employees are passionate about making a positive I.M.P.A.C.T. on our guests and the communities we serve. To reinforce a culture that reflects our dedication and passion for what we do, our company embodies the following Core Values that support what working for and engaging with EV Hotel is all about.
INNOVATIVE. EV Hotels is built on being innovative.
EV is innovating the hotel industry to provide customers a completely new and different experience. EV Experience Employees must be innovative too in how we provide the best customer experience and in addressing any customer concerns we encounter.
MEMORABLE. The EV Hotel experience will be memorable for our guests.
The SMART Room technology will create a memorable experience that is talked about for months after a guest’s stay. The EV Hotel service experience must be memorable as well. Going above and beyond to serve our guests will cement the memorable experience for all of our guests.
PURPOSEFUL. EV Hotels values the act of being purposeful.
Every aspect of the EV Hotel has been created with a purpose. From the use of automation and robotization to the IoT devices enhancing operational efficiencies and increasing guest loyalty, EVERYTHING is done with a purpose. Our teams are Purposeful in how we interact with our guests and each other – excellence doesn’t happen by accident.
ANTICIPATORY. EV guest service will be anticipatory.
As we seek to provide for our guest’s needs with the human touch before they even know their need exists. Augmenting our technology platform, which anticipates guest needs from HVAC to bath water temperatures, our human touch will anticipate and deliver for our guests.
CONNECT. EV Hotels is connected – both technically and in human form.
The EV Hotel technology is connected to deliver impact for our guests. The EV Hotel service creates personal connections with guests driving both the brand experience and brand loyalty making our guests want to return for years to come.
TEAMWORK. EV Hotels will grow and build through teamwork.
The EV Hotel technology is best in class. The EV Hotel human touch takes teamwork and working in collaboration to the best-in-class level. Working together as a team and leveraging the EV Hotel technology and automation is what sets us apart from the competition.
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